baij99 is committed to providing a safe, fair, and enjoyable gaming environment. We believe that gambling should always be a form of entertainment, never a source of financial hardship or emotional distress. Our responsible gaming tools are available to every player, free of charge, 24/7.
Responsible gaming is the practice of gambling in a way that stays within your personal financial and emotional means. For the vast majority of players across Bangladesh, betting on cricket, playing slots, or enjoying casino games at baij99 is a fun pastime. However, baij99 acknowledges that for a small number of people, gambling can become a problem — and we take that reality seriously.
A problem with gambling can develop gradually. It does not always look like someone spending enormous sums all at once. More often, it shows up as chasing losses, spending more time on the platform than planned, gambling with money set aside for essential bills, or feeling anxious and irritable when not gambling. Recognising these patterns early is the first step toward regaining control.
baij99 has built a suite of responsible gaming tools directly into every player account. These tools are designed to be simple to use, immediately effective, and genuinely helpful — not just a box-ticking exercise. We encourage all players to use them proactively, not only when a problem has already developed.
Problem gambling can affect anyone, regardless of income, background, or experience. The following behaviours are recognised warning signs. If you find yourself identifying with several of these, we strongly encourage you to use our self-exclusion tool or speak to our support team:
All baij99 responsible gaming tools are accessible from within your account settings, under the "Responsible Gaming" section. You do not need to contact support to activate most tools — they can be set instantly and take effect immediately. Here is a step-by-step guide:
Visit the baij99 Login page and sign in with your registered username and password. Ensure you are using a private, secure device.
Click on your account icon at the top right of the screen and select "Account Settings " from the dropdown menu.
Inside Account Settings, locate the "Responsible Gaming" tab. This is where all protective tools — deposit limits, time-outs, and self-exclusion — are managed in one place.
Select the tool that best fits your needs. Deposit limits and session reminders take effect immediately. Time-outs and self-exclusion periods activate within minutes of your request and cannot be reversed during the active period.
If you have difficulty navigating the settings or need immediate assistance, our support team is available 24 hours a day, 7 days a week at [email protected]. We will help you activate any protective measure without judgment.
baij99 takes the protection of minors with the utmost seriousness. In addition to mandatory KYC age verification during account registration, we recommend that all adults sharing a device with younger family members take the following precautions:
If you have any reason to believe that a person under the age of 18 has accessed or registered on the baij99 platform, please report it to us at [email protected] without delay. We will investigate and act on all such reports immediately. 18+
If you feel that gambling is seriously affecting your life, please reach out. Our support team is here without judgment, around the clock.
Support Email
Support Hours
24 hours a day, 7 days a week
Bangladesh Standard Time (UTC+6)
baij99 provides a comprehensive set of responsible gaming tools that every registered player can activate instantly from their account settings — no waiting, no barriers.
Set a daily, weekly, or monthly cap on how much you can deposit into your baij99 account. Once the limit is reached, no further deposits are accepted until the period resets. Limits can be reduced at any time and take effect immediately. Increases require a 24-hour cooling-off period.
Define the maximum amount you are comfortable losing over a set time period. When your net losses across that period reach your chosen limit, baij99 will automatically restrict further play until the period expires. A powerful safety net for budget-conscious players.
Set a maximum session duration for each visit to the baij99 platform. You will receive a reminder notification when your session approaches the limit, and the platform will end the session automatically when the time is reached. Ideal for maintaining a healthy balance between gaming and daily life.
Take a structured break from gambling with our time-out feature. You can pause your account for 24 hours, 48 hours, 7 days, or up to 30 days. During a time-out, your account is inaccessible for gambling and no promotional communications will be sent. The time-out cannot be reversed once activated.
If you feel you need a longer break, self-exclusion allows you to close your account for a minimum of 6 months, up to a permanent exclusion. Self-exclusion is the most serious protective measure available. Once applied, it cannot be reversed for the chosen period. We strongly encourage players who identify multiple warning signs to use this tool without delay.
Enable periodic on-screen reminders that display how long you have been playing and how much you have wagered during your current session. Reality checks appear at intervals you choose — every 30, 60, or 90 minutes — and give you the option to continue or end your session. A simple but effective tool for maintaining awareness.
Following these simple guidelines will help ensure that your experience at baij99 stays fun, controlled, and well within your personal limits.
Before you start any gaming session, decide in advance exactly how much money you are comfortable spending. Treat this amount as your entertainment budget — like a cinema ticket or dinner out. Never gamble with money earmarked for rent, bills, food, or other essential expenses.
All casino games and sports bets carry an inherent house edge. Losing is a normal and expected part of gambling. Never attempt to recover losses by increasing your bets or depositing more money. Accept losses calmly and walk away when your session budget is spent.
Gambling for extended, uninterrupted periods can impair your judgement and lead to larger-than-planned spending. Schedule short breaks between sessions. Step away from the screen, have a drink of water, or engage in a completely different activity before returning.
The primary purpose of gambling at baij99 should always be entertainment. If you find that you are gambling primarily to make money, escape from problems, or alter your mood, these are signs that your relationship with gambling may be shifting in an unhealthy direction.
If gambling is beginning to feel like a burden rather than a pleasure, talk to a friend, family member, or someone you trust about how you are feeling. Sharing your concerns with another person can provide perspective and reduce the isolation that often accompanies problem gambling.
Our responsible gaming tools — deposit limits, session timers, time-outs, and self-exclusion — are free, effective, and immediately available to every player. Do not wait until a problem has grown serious. Use these tools proactively to keep your gambling safe and enjoyable from the very start.
Explore baij99's full range of games knowing that our responsible gaming tools are always there to support you. Set your limits, enjoy the experience, and reach out any time you need help. 18+ only.